Terms & Conditions
Effective Date: December 12, 2025
Last Updated: December 12, 2025
Welcome to Nekopi Coffee & Tea (“Nekopi”, “we”, “us”, or “our”). These Terms & Conditions govern your access to and use of our website and services, including placing orders for beverages and purchasing merchandise (collectively, the “Services”). By using our website or placing an order, you agree to these Terms. If you do not agree, please discontinue use of the Services.
We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
1. Eligibility
By using the Services, you confirm that you are of legal age in your jurisdiction and capable of entering into a binding agreement. You agree not to use the Services for any unlawful or unauthorized purpose.
2. General Conditions
We reserve the right to refuse service, limit, or cancel orders at our discretion (for example, suspected fraud, misuse, or availability issues). You agree not to interfere with the website’s security or functionality.
3. Accuracy of Information
We strive to keep website information accurate, but we do not guarantee that all content is complete, current, or error-free. Content may be updated at any time without prior notice.
4. Prices and Availability
Prices, promotions, and product availability may change without notice. Limited-time offers and limited stocks are subject to availability.
5. Products and Services
Some items may be available exclusively online and in limited quantities. We aim to display product photos and colors accurately, but appearance may vary depending on your device or screen settings.
6. Orders, Billing, and Account Information
You agree to provide accurate and complete information when placing an order or creating an account. We may refuse, limit, or cancel orders associated with the same customer account, payment method, or billing/shipping address if necessary. If we cancel or change an order, we may attempt to notify you using the contact details provided.
7. Third-Party Tools and Links
Our website may include third-party tools or links (e.g., payment providers, embedded content, social media pages). These are provided “as-is” and at your own risk. We are not responsible for third-party websites, content, or services.
8. User Submissions
Any messages, reviews, or content you submit (e.g., via forms or chat) must not be unlawful, abusive, or infringing. By submitting content, you grant Nekopi permission to use it for customer support and service improvement. If you submit feedback or suggestions, you agree we may use them without obligation to compensate you.
9. Personal Information
Personal information submitted through the Services is handled according to our Privacy Policy.
10. Errors and Omissions
We reserve the right to correct typographical errors, inaccuracies, or omissions and to update information or cancel orders affected by such issues, even after an order has been submitted.
11. Prohibited Uses
You agree not to misuse the Services, including attempting unauthorized access, collecting personal data without permission, spreading harmful code, or disrupting site operations. Violations may result in termination of access.
12. Disclaimer of Warranties
The Services and products are provided on an “as-is” and “as-available” basis. To the maximum extent permitted by law, we disclaim warranties of any kind, whether express or implied.
13. Limitation of Liability
To the maximum extent permitted by law, Nekopi Coffee & Tea shall not be liable for indirect, incidental, special, or consequential damages arising from your use of the Services or products. Where liability limitations are not permitted, liability will be limited to the maximum extent allowed by law.
14. Indemnification
You agree to indemnify and hold harmless Nekopi Coffee & Tea from claims, damages, losses, and expenses (including reasonable legal fees) arising from your breach of these Terms or violation of applicable law or third-party rights.
15. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
16. Termination
We may suspend or terminate your access to the Services if we reasonably believe you violated these Terms. You remain responsible for any outstanding obligations prior to termination.
17. Entire Agreement
These Terms, together with our posted policies (including the Privacy Policy), constitute the entire agreement between you and Nekopi regarding the Services.
18. Governing Law
These Terms are governed by the laws of the Philippines. Any disputes shall be brought in the proper courts of Valenzuela City, Philippines.
19. Contact Information
For questions about these Terms, contact us at:
nekopi.coffeeandtea@gmail.com